OUR PEOPLE BLOOM is a social business consultancy that specialises in social business strategy, insight and change management services. Find out more about us and view our latest vacancies. Jay Cooper Chief Operations Officer Jay is BLOOM’s Chief Operations Officer, co-founder and a true digital marketing expert. " It isn’t good enough anymore for a business to simply listen to their customers. They must interact, engage, enlighten and be part of a consumer’s life " Kate Cooper Joint Managing Director Kate is BLOOM’s Managing Director and co-founder and is a social business thought-leader. " When it comes to being a social business, what happens internally within an organisation is just as important as what happens externally " Laura Dinneen Head of Strategy Laura is BLOOM’s Head of Strategy, providing digital strategies driven by insight, and focused on measurable objectives. " Our challenge has developed into overhauling the way a business speaks with its customers and community " Louise Winters Senior Business Strategist Louise is our senior business strategist – bringing a passion for clarity and precision in communication. " For me, the best way to make sense of data is to weave it into a compelling story " John Murphy Senior Strategist With John, hard working doesn’t cut it – we’re all convinced he possesses Bernard’s Watch and stops time to get it all done. " ’Social media’ is now so all encompassing as to be meaningless; it's both a contradiction and a tautology… and that's exciting " Miranda Man Strategist Miranda brings her extensive knowledge of social business together with a passion for developing social internal processes. " I believe for a business to strive in the world of digital, they have to be social on the inside in order to be social on the outside " Alex Fernandez Analyst Alejandro is an analyst, using his marketing skills to fully understand and interpret what is happening in the social sphere. " Where others simply see positive and negative statements, I see engagement and real sentiment " Joanne Levvy Operations Manager We’re not really sure how we coped before Jo came along as our Operations Manager. " I understand finance in business and the importance of effective office support. Operations is about getting things done – I’m a do-er " Jessica Barnes Client Delivery Manager Jess makes things happen. As our Client Delivery Manager she supports our MD and the delivery team – keeping us all in line and organised. " Behind any good team is a strong support network. For me, it’s all about having hawk eyes " Fiona Miller Analyst This girl absorbs data and numbers like you wouldn’t believe! Fiona is an analyst with a passion for quality as well as quantity. " You’ve got to look beyond the numbers to really understand the data – creative analysis is the way forward "